Adoption is at the core of ROI

The promise of content management systems to capture and organize work product continues to be an attractive prospect to legal organizations, as shown by these systems’ growing presence within law firms and corporate law departments. Most legal organizations now have system-based ECM in place. Additionally, a majority of those organizations plan to increase their investment in content management in the short- to mid-term.

Yet for legal organizations in the process of implementing new technology solutions, we’re all so painfully aware of the challenges of adoption and motivating users to use new technology effectively.

This challenge lies at the core of realizing a strong return on investment.

This TrendView Report discusses the legacy of obstacles to technology adoption and strategies for engaging users and redefining user experiences.

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